TECHNOLOGY SUPPORT CONFERENCE SCHEDULED FOR OCT. 27 IN WACO

WACO, TEXAS —The second annual “Meeting the Challenge: Foundations of Technology Support” conference is scheduled from 8:30 a.m. to 2:30 p.m., Oct. 27 at Education Service Center (ESC) Region 12 in Waco. ESC Region 12 is partnering with the Austin chapter of the Help Desk Institute (HDI Austin) and the Texas Association of School Boards (TASB) to provide attendees with tools and techniques that will lower support costs and solve computer problems more efficiently.

“ESC Region 12, TASB and HDI Austin teamed together to provide the education, government and business communities in Central Texas with the kind of experience you normally have to travel long distances and spend a substantial amount of money to receive. This conference will benefit those in technology support positions because it addresses the challenges they deal with every day and will help them provide faster, better, and cost-effective technology support. The end result will be better use of technology in education and business,” said Martha Lundgren, the department director of the Information Center for TASB.

The conference will include training sessions which will address three key areas: evaluating benefits of IP communications, understanding and supporting wireless networks and devices and security updates. In addition, participants will receive a six-month free trial membership in the Help Desk Institute.

The cost of the conference is $65 and attendance is open to the public. Registration is available at www.esc12.net/techconf. For more information call Mike Nolan at 254/297-1260 or mnolan@esc12.net.

About ESC Region 12
One of twenty regional education service centers, ESC Region 12 provides professional development and technical assistance for the purpose of improving student performance for all students so that no child is left behind. Based in Waco with satellite offices in Copperas Cove, Corsicana, Goldthwaite, Hillsboro, and Teague, Region 12 encompasses 11,318 square miles and includes Bell, Bosque, Coryell, Falls, Freestone, Hamilton, Hill, Lampasas, Limestone, Mills, McLennan and Navarro counties. More information about ESC Region 12 is available at www.esc12.net.

About HDI Austin
HDI Austin was formed to provide support professionals with regular opportunities to meet and share ideas and solutions to the common challenges all support organizations face. In addition to networking opportunities, chapter meetings provide professional quality presentations on topics specific to the support industry. More information about HDI Austin is available at www.hdiaustin.org.

About TASB
Created in 1949, the Texas Association of School Boards (TASB) is a voluntary, nonprofit, statewide educational association that serves and represents local Texas school districts. More information about TASB is available at www.tasb.org.